We come with you to the dealership so you get a great deal and don't get ripped off. No unnecessary fees, no marked-up warranties, no inflated rates, no surprises on the car.
From your first test drive to the day you get the keys, here's where buyerside fits in. Tap a step to jump ahead.
We know a purchase sometimes takes more than one trip to the dealership to find the right vehicle. Your first step is to do your test drives and get a real feel for what your next vehicle is going to be.
We won't be there in person for this part, but we're always a phone call away. Before you head in, we'll give you a list of exactly what to look out for.
Before you head in, we'll brief you on
The exciting day you buy your vehicle, and the day we step in. We go to the dealership with you, in person, to make sure you get a great deal and aren't taken advantage of.
No paying for fees you don't need. No paying thousands for a warranty that costs the dealership a few hundred. No falling for the tactics designed to make you buy on the spot instead of checking out a competitor. We've seen it all inside the industry, and we're here to help.
On the day, we watch for
The day you physically take delivery of your vehicle. Depending on your situation, that might be the same day you buy, or another day you've set in advance.
It's supposed to be an exciting day, and we've seen a lot go wrong on it. We make sure the vehicle you drive away in is in the condition you paid for.
Before you drive away, we check for
There are more than a handful of ways the average buyer gets lied to or taken advantage of when buying a vehicle.
We'll always do our best to get you an incredible deal. That means:
But first and foremost, our job is making sure you're treated fairly, from your first test drive to the moment you drive away.
Not hypotheticals. These are things we've watched happen to real buyers, and exactly what we're there to stop.
Some dealerships push the vehicles they're currently earning bonus commissions or incentives on. Those incentives do nothing for you.
Cheap bodywork repairs, inspections that weren't done truthfully, mismatched tires, and salespeople brushing off strange sounds or issues so the deal (and their commission) goes through.
Unnecessary fees, plus warranties and packages presented as mandatory when their real job is padding the dealership's profit.
It's called dealer reserve. The bank pays the dealership more commission when your interest rate is higher, so there's a reason to quote you a rate above what you actually qualify for.
Say your real payment works out to $450 a month. At the sales desk, they show you $500. That leaves them $50 a month of room, and in the finance office they fill it with a warranty or another product. The payment matches what you were told, but now you're paying for something you never asked for.
Most people don't even know this is possible. We've personally heard coworkers brag about it.
↑ the “lag”: filled in the finance office with a warranty or product you never asked for
The payment matches what you were promised. What it pays for doesn't.
Warranties and other finance-office products can be marked up as much as 600%.
A warranty that costs the dealership a few hundred dollars can be sold to you for thousands.
When your interest rate is higher than it needs to be, the lender can pay the dealership more. That extra is called dealer reserve.
Nobody's scared to buy an iPhone.
So why are so many people scared to buy a car?
We got tired of watching people we worked with take advantage of customers, then celebrate and high-five each other over the tactics that worked.
More and more people are afraid to go buy a car. Nobody feels that way buying an iPhone or new clothes. Most people actually enjoy it. Buying a car should feel the same.
We want to change the industry. We know the playbook from the inside, and we use that insider knowledge to make sure you're never the one being taken advantage of.
Metro Vancouver, the North Shore and the Fraser Valley. Wherever the dealership is, we'll meet you there.
No. We don't take or make money from dealerships. We represent you, the client, in the buying process.
Yes, as much as you need us to. We coach you through the conversation and step in directly whenever it helps: on the price, the fees, the add-ons and the finance terms. We can't guarantee an exact price, rate or outcome, but we'll make sure you know exactly what you're paying for and why.
Both. On any purchase we watch the price, fees, add-ons and financing. On used vehicles we also look for the things that get hidden: odometer rollbacks, cheap bodywork, mismatched tires, and gaps in the used-car inspection where things were skipped or glossed over.
You pay once you've taken possession of your vehicle. buyerside is for when you're 100% ready to make a decision, so do your shopping and test drives first. We'll give you a list of what to look out for and take your calls along the way, then come with you on purchase day.
At least 48 hours before your purchase day. Once you've done your test drives and you're ready to buy, give us a call with the dealership, the vehicle and the day you're planning to go, and we'll lock it in.
All of the Lower Mainland: Vancouver, the North Shore, Burnaby, Richmond, the Tri-Cities, Surrey, Delta, Langley and out through the Fraser Valley. Wherever the dealership is, we'll meet you there.
Some might. A few get defensive once they realize someone is checking the numbers, but most stay professional. Either way, you're the buyer: the decision, the signature and the money are yours, and we're there to make sure you stay in control of all three.
Tell us what you're shopping for and when you plan to buy. We'll brief you on what to look for, and be there when it counts.
Know someone shopping for a car? Refer them, and if they buy with buyerside, we'll send you $100.